In today’s fast-paced digital world, telehealth has become an essential service for many individuals. As the demand for remote services continues to grow, healthcare providers are embracing digital health methods like telehealth.
Telehealth isn’t just about convenience; it’s about creating accessibility for patients, allowing them to access care efficiently. And for healthcare professionals, telehealth offers a seamless way to extend their care which ultimately enhances overall patient care.
Recognizing Telehealth Benefits
At Reproductive Fertility Center (RFC), we recognize the growing digital landscape and are committed to utilizing the latest technological advancements to provide compassionate and high-quality care to our patients on their fertility journeys.
RFC recently collaborated with Lyons Global to explore their cutting-edge telehealth platform, LEO360, in a pilot study. In these last months, with this fully HIPAA-compliant telehealth platform, we’ve been able to provide fertility telehealth while measuring the benefits of having a virtual fertility doctor on demand.
This study reflects our dedication to utilizing technology to enhance our patients’ experience while maintaining our personalized approach to patient care. Our aim is to make the fertility journey less taxing in any way we can.
Virtual Care Efficiency
Our very own fertility specialist, Dr. Nasab, and our dedicated team volunteered for this study and within only a month, there were notable benefits that resulted from telehealth.
With RFC’s multiple locations, not only do our doctors have to set aside time in their schedule to commute, but our scheduling team also has to allot time between appointments for the doctors’ travel time.
With the online telehealth platform, both our patients and doctors can easily connect virtually for online fertility consultations. Beyond consultations, our scheduling team can conveniently communicate with patients for registration and scheduling appointments as well as sending and receiving tasks and reminders through the platform.
A Telehealth Solution
The pilot study resulted in promising statistics that can be used to predict how the future of telehealth may reshape patient care.
Valuable Time and Distance Saved
Over the duration of the study, Dr. Nasab saved about 10.5 hours of commuting between locations, and traveled roughly 334 miles less than usual, by offering telehealth solutions. With the time saved, Dr. Nasab was effectively able to serve more patients with 64% of all appointments being virtual.
10.5
Hours Saved
334
Miles Saved
With time saved and distance reduced, this allows doctors to see a higher volume of patients within the same timeframe. In doing so, patients experience reduced wait times for appointments as well as increased flexibility in scheduling.
High-tech Features and Patient Satisfaction
92.7%
Patient Satisfaction
In response to our online fertility services, patients showed a satisfaction rate of 97.2%. Using features such as live-to-text closed captions and screen sharing contributed to this high level of satisfaction, with both elements contributing to the seamless delivery of care from our online fertility doctor and staff.
Telehealth may initially appear overwhelming and perhaps less efficient than traditional in-person appointments. However, as technology advances, we can expect telehealth to become increasingly user-friendly and accessible to a wider range of individuals.
As telehealth evolves, we can anticipate the integration of even more innovative features that further improve the user experience, making healthcare more convenient and accessible for everyone.
Administration Optimization
93%
Staff Satisfaction
Digital health methods not only enhance patient satisfaction but also contribute to a positive staff experience. The study revealed that 93% of the participating staff reported satisfaction with the optimized and streamlined administrative resources offered through the telehealth platform.
By using telehealth platforms that bring together different administrative tasks, staff members can simplify their workflows. Patient registration, scheduling, and clinical notes—all essential tasks—can be managed within one platform.
With up-to-date patient information available in real time, staff can handle multiple processes efficiently. This not only improves productivity and reduces risks of errors but also enhances communication among team members. Such integration promotes consistent care and emphasizes a patient-centered approach, making the healthcare experience smoother and more personalized.
The Future of Telehealth
The future of telehealth proves to be promising, revolutionizing the way we approach healthcare. As technology continues to evolve, online telehealth platforms are becoming more user-friendly and accessible, ultimately enhancing patient care.
Through our recent collaboration with Lyons Global and the successful pilot study at RFC, we’ve witnessed firsthand the transformative impact of telehealth. It’s not just about convenience; it’s about making healthcare more accessible, streamlining its processes, and improving the overall experience for everyone involved. We recognize the challenges that come with the journey to parenthood and are dedicated to making it as seamless as possible for each of our patients.
As we look ahead, telehealth will play a significant role in changing healthcare. With continued innovation, we can expect even greater accessibility, efficiency, and patient satisfaction in the future.
