At Reproductive Fertility Center, we are committed to protecting the privacy of our website visitors, including any Protected Health Information (PHI) that we may receive. This Privacy Policy explains how we collect, use, and disclose PHI and other personal information.

Information We Collect

When you visit our website, we may collect personal information such as your name, email address, and phone number if you choose to provide it to us through our contact forms or email addresses. We may also collect PHI, such as health status, medical history, and treatment information, if you voluntarily provide it to us for the purpose of receiving healthcare services. We also collect non-personal information such as your IP address, browser type, and operating system.

How We Use Your Information

We use your personal information, including PHI, to provide you with healthcare services and to manage our operations. We may also use your personal information to respond to your inquiries, provide you with requested information, and send you newsletters and updates about our services. With your explicit consent, we may use your email address to send you marketing communications. You can opt-in to or opt-out of receiving these communications at any time.

Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information, including PHI, to outside parties without your consent, except as required by law or for the purposes of treatment, payment, or healthcare operations. We may disclose your personal information to our trusted third-party service providers who assist us in providing healthcare services or conducting our business.

Security of Information

We take reasonable measures to protect the security of your personal information, including PHI, but no method of transmission over the Internet or electronic storage is 100% secure. We comply with HIPAA’s security and privacy regulations, including technical, administrative, and physical safeguards to protect PHI.

Cookies

We use cookies to enhance your user experience and to understand how you interact with our website. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

Business Associate Agreements

We sign Business Associate Agreements (BAAs) with all third-party companies that handle PHI to ensure that they are complying with HIPAA regulations and safeguarding the PHI they handle. These agreements outline the specific requirements for protecting the privacy and security of PHI and set forth the legal obligations for our business associates to comply with these requirements.

Children’s Privacy

We do not knowingly collect or use any personal information from children under the age of 13. If we become aware that we have collected such information, we will take steps to delete it.

Data Retention Policy

We retain personal data for as long as necessary to provide the services requested by you, or for other essential purposes such as complying with legal obligations and resolving disputes.

International Data Transfer

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Data Subject Rights

You have the right to access, correct, delete, or transfer your personal data that we hold. You can exercise these rights by contacting us at the details provided below.

Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at contactus@reproductivefertilitycenter.com.