Welcome to Our Patient Portal!
Scheduled Maintenance on January 7th to January 9th
Please be advised that our portal will be under routine maintenance from Saturday, January 7th at 11:00PM PST to Monday, January 9th at 7:00AM PST.
Connect Seamlessly.
As our patient, you will have 24/7 access to important information and tools that you may need during your fertility journey through our dedicated patient portal. Patients can log into their accounts and utilize the following services:
Access Health Information
See Prescriptions
and Medication
View Lab
Results
Review and
Sign Forms
For New Patients:
Before your first appointment, RFC staff will provide you with a temporary login and password to access the eIVF Patient Portal. This step must be performed on a computer, not a mobile device. Once entering the Patient Portal, you will be required to immediately change your password as part of its enhanced patient security. Once logged in, you will be prompted to complete your patient information and history. This information needs to be completed before your initial consultation appointment with one of our physicians.
Frequently-Asked Questions (FAQ)
If you had just submitted your consent forms, please allow 30 minutes for the forms to appear inside the portal once RFC staff submit the request.
If your consent forms are still not showing up, please try another browser such as Microsoft Edge.
Please reach out to RFC staff if forms are still unavailable after 24 hours.
If you are the primary patient and just signed the consent form, please allow 30 minutes for it to be generated and populated on your partner’s side.
If you are having trouble uploading a picture of your Driver’s License or Insurance Cards, please make sure file size is under 2mb.
How to compress your image:
Snipping tool is a great way to grab the image and save it properly as .jpg or .png. To access, please press
Windows/PC Users: “⊞” + “Shift” + “S”
Mac Users: “⌘” + “Shift + “5”
Please make sure to click submit after uploading the images. To check to make sure it was uploaded correctly, select updated Driver license under the Profile tab.
The mobile app may be experiencing technical difficulties, as it is still in the process of development. Please avoid using the mobile app until an updated version is being release later in 2024.
Instructional Portal Videos
Please see below for eIVF's official video guides for the Patient Portal.
Experiencing Technical Issues?
Rest assured we have a dedicated support team to assist you. Please submit a ticket to request help and a team member will reach out to you as soon as possible.
- Monday-Friday, 8:00AM-5:00PM
- Support@RFCfamily.com